Terms of service and live arrival GUARANTEE
Our responsibility to you as a customer is to provide you with a quality snake with full disclosure of what you are purchasing. Every snake I sell is guaranteed to arrive healthy and properly sexed. I will guarantee all hets that I sell to be 100% and all animals that I sell will be sent with genetics guarantee. Please check your new snake upon arrival and if you are not fully satisfied with your purchase please contact us within 12 hours of arrival. If anything arrives DOA, the box is damaged, or something is missing please contact us immediately. We would like to get every issue resolved as quickly as possible.
Your responsibility as a customer is to provide proper husbandry for your new snake and please adhere to any state or local laws concerning purchases. Please be home to sign for your new snake on the first delivery attempt. You must give us your full address along with any apartment or suite numbers as needed. Providing the wrong shipping address or failure to sign for the package will void any guarantees.
If you ever find yourself not being able to care for your reptile or lose interest I will gladly take any reptile back and pay the cost of shipping.
How do you accept payments?
We accept master card, visa, paypal. We also accept Postal money orders all animals will not be shipped out until all money is cleared.
Do you take payments plans?
Yes, I will do payment plans with a 25% non-refundable deposit. This deposit holds the animal and it will not be sold to anyone.
I offer 30 day payment plans for orders under 500 dollars. If your order exceeds 500 you will be eligible for a 60 day payment plan.
What does my snake come with?
Your new snake comes with a feeding and shed record, date of birth and clutch record.
Genetic guarantees on reptiles that apply will be sent with them.
Where do you ship?
We can ship anywhere in the continental U.S.
How do you ship?
We ship with insulated boxes through Fedex to your door, or we can ship to your closest Fedex Facility and have the package held for pick up. We use heat packs or cool packs as needed and will ship when weather is between 40-90, requested shipping above or below these temperatures voids any guarantee. When having packages delivered to your home you need to be home to sign for the package at the first delivery attempt. For facility pick ups you need to pick your package up with in 2 hours of delivery.
What if I want a snake but it is too cold or too hot out to ship?
If it is too cold or too warm to ship to your location you can purchase the snake that you are interested in and I will feed and care for him/her at no charge to you until shipping weather is appropriate.
When do you ship?
I ship prority overnight on Tuesday, or Wednesday for next day delivery. You must be home to sign for your snake at the first attempt of delivery. We will ship on which ever day you prefer and will provide you with a tracking number for your new snake.
Where can I pick up a snake locally??
I am located in Portland, Oregon and I can meet up anywhere in the Portland metro area.
Contact me for details.
Your responsibility as a customer is to provide proper husbandry for your new snake and please adhere to any state or local laws concerning purchases. Please be home to sign for your new snake on the first delivery attempt. You must give us your full address along with any apartment or suite numbers as needed. Providing the wrong shipping address or failure to sign for the package will void any guarantees.
If you ever find yourself not being able to care for your reptile or lose interest I will gladly take any reptile back and pay the cost of shipping.
How do you accept payments?
We accept master card, visa, paypal. We also accept Postal money orders all animals will not be shipped out until all money is cleared.
Do you take payments plans?
Yes, I will do payment plans with a 25% non-refundable deposit. This deposit holds the animal and it will not be sold to anyone.
I offer 30 day payment plans for orders under 500 dollars. If your order exceeds 500 you will be eligible for a 60 day payment plan.
What does my snake come with?
Your new snake comes with a feeding and shed record, date of birth and clutch record.
Genetic guarantees on reptiles that apply will be sent with them.
Where do you ship?
We can ship anywhere in the continental U.S.
How do you ship?
We ship with insulated boxes through Fedex to your door, or we can ship to your closest Fedex Facility and have the package held for pick up. We use heat packs or cool packs as needed and will ship when weather is between 40-90, requested shipping above or below these temperatures voids any guarantee. When having packages delivered to your home you need to be home to sign for the package at the first delivery attempt. For facility pick ups you need to pick your package up with in 2 hours of delivery.
What if I want a snake but it is too cold or too hot out to ship?
If it is too cold or too warm to ship to your location you can purchase the snake that you are interested in and I will feed and care for him/her at no charge to you until shipping weather is appropriate.
When do you ship?
I ship prority overnight on Tuesday, or Wednesday for next day delivery. You must be home to sign for your snake at the first attempt of delivery. We will ship on which ever day you prefer and will provide you with a tracking number for your new snake.
Where can I pick up a snake locally??
I am located in Portland, Oregon and I can meet up anywhere in the Portland metro area.
Contact me for details.